Privacy Policy - AI Tools Courses

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Welcome to AI Tools Courses ("we," "us," "our," or the "Company"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website itskillforge.xyz (the "Site") and use our educational services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Register for an account or enroll in courses
Make a purchase or transaction
Contact us through our contact form or customer support
Subscribe to our newsletter or marketing communications
Participate in surveys, contests, or promotions
Post comments or interact with our community features

This personal information may include:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment processors)
Account credentials (username and password)
Educational background and professional information
Course progress and performance data

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

IP address and geographic location
Browser type and version
Operating system
Device identifiers
Referring website addresses
Pages visited and time spent on pages
Click-stream data and navigation patterns
Date and time stamps of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

Remember your preferences and settings
Authenticate your login sessions
Analyze site traffic and user behavior
Deliver personalized content and advertisements
Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our Site.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery and Account Management

Process and fulfill course enrollments and purchases
Create and manage your user account
Provide access to course materials and learning resources
Track your course progress and issue certificates
Send transactional emails (order confirmations, receipts, account notifications)
Provide customer support and respond to inquiries

2.2 Communication and Marketing

Send newsletters, promotional materials, and course updates
Notify you about new courses, features, and special offers
Conduct surveys and request feedback
Send administrative messages and important updates

2.3 Analytics and Improvement

Analyze usage patterns and user behavior
Monitor and improve site performance and functionality
Develop new features and enhance existing services
Conduct research and statistical analysis
Optimize course content and learning experiences

2.4 Security and Legal Compliance

Protect against fraud, unauthorized access, and security threats
Enforce our Terms and Conditions
Comply with legal obligations and regulatory requirements
Resolve disputes and investigate complaints

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

3.1 Service Providers and Business Partners

We share information with trusted third-party service providers who assist us in operating our business, including:

Payment processors (for secure payment transactions)
Cloud hosting and storage providers
Email service providers
Analytics and marketing platforms
Customer relationship management (CRM) systems
Course delivery and learning management platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

Court orders, subpoenas, or legal processes
Requests from government authorities or law enforcement
Protection of our legal rights and property
Prevention of fraud or security threats
Protection of user safety and public interest

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and provide options regarding your personal information.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such disclosure, such as when you participate in partner promotions or integrated services.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure socket layer (SSL) certificates
Encrypted databases and secure servers
Regular security audits and vulnerability assessments
Access controls and authentication protocols
Employee training on data protection practices
Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

The nature of the information collected
Legal and regulatory requirements
The purposes for which the data is processed
Your account status and activity

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws:

6.1 Access and Correction

You have the right to access, review, and update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Deletion

You may request deletion of your personal information, subject to certain exceptions (such as legal retention requirements or legitimate business needs).

6.3 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails or by adjusting your communication preferences in your account settings.

6.4 Cookie Preferences

You can manage cookie settings through our cookie banner or your browser settings. Note that disabling certain cookies may affect site functionality.

6.5 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.6 Objection and Restriction

You may object to or request restriction of certain processing activities, such as direct marketing or automated decision-making.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

We are based in the United States at:

2103 Moore Bridge Apt. 101, Port Zellaberg, MS 96887, United States
Registration Number: 97536778

If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from those in your country.

By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to such third-party sites. We are not responsible for the privacy practices or content of third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit. We do not endorse or make any representations about third-party websites or services.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, please contact us at the information provided below. We will verify your identity before processing your request.

11. European Union (GDPR) Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

Our legal basis for processing your personal information includes:

Contractual necessity (to provide our services)
Legal obligations
Legitimate interests (to improve and market our services)
Your consent (where applicable)

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Post a notice on our website
Send you an email notification (if you have provided an email address)
Obtain your consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Site after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

AI Tools Courses
2103 Moore Bridge Apt. 101
Port Zellaberg, MS 96887
United States

Phone: +1 601 704 5268
Email: info@itskillforge.xyz
Website: https://itskillforge.xyz

Registration Number: 97536778

We will respond to your inquiry within 30 days of receipt.

14. Compliance with Google Ads Policies

This website complies with Google Ads policies regarding user privacy and data collection. We are transparent about our data collection practices and provide clear options for users to control their information.

We use Google Analytics and other Google services in compliance with Google's terms of service and privacy requirements. Users can opt-out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.